Policies
 
 

Policies and Information

Check In/Check Out

Check In Time: After 3:00pm
Check Out Time: Before 12 noon

Credit/Debit Card Requirements

A valid payment card is required at the time of booking to guarantee your reservation. At check in, a valid credit or debit card must be presented to authorize for the full amount of room and tax, plus an additional amount to cover incidental charges. Any card presented at check in must be associated with a valid bank account in the guest’s name; cash cards or prepaid debit cards are not accepted for authorization purposes. Depending on your bank’s individual policies, it may take up to 30 days for any outstanding authorization to clear from your account following checkout.

If you wish to pay for someone else’s room, and you will not be present at the time of check in, you will be asked to provide a completed Payment Card Authorization Form, which may be submitted by email, fax or mail. The full expected charges for the stay will be charged to your card once the authorization form is received. Please call the property at 1-218-786-9007 to be sent a copy of the authorization form.

Occupancy Limits

Room rates are based on double occupancy, and we reserve the right to charge a fee for additional guests. Rollaway beds may be requested in our first floor Deluxe Waterfront Suites only, and are subject to availability. A fee will be charged for Rollaway Bed use, and an additional guest fee may apply. The following occupancy limits apply to the designated room types:

  • Balcony Guest Room: 2 guests
  • Accessible Guest Room: 2 guests
  • One Room Waterfront Suite: 2 guests
  • Deluxe Waterfront Suite: 4 guests
  • Panoramic Corner Suite: 4 guests

Cancellations

Cancellations must be received by 6:00pm two days prior to scheduled arrival. Late cancellations will result in the charge of the first night’s stay, plus tax. A longer cancellation policy may be enforced for special events and holidays.

If you make your reservations through a third party OTA (online travel agency) website, you will need to make any changes or cancellations through that same channel. Be sure to make note of the confirmation number provided by the third party site, as this number will differ from the hotel’s confirmation number.

Breakfast

A Complimentary Continental Breakfast is served 6:30am-10:00am daily. Breakfast includes fresh baked pastries, locally roasted ARCO coffee, an assortment of fruit juices, fruit, yogurt and cereal.

Wireless Internet

South Pier Inn is pleased to provide complimentary wireless internet service throughout the property.

Taxes and Fees

Rates quoted exclude applicable state and local lodging and sales taxes. Additional amenities and services requested may incur additional charges. We reserve the right to charge a fee for additional guests above our standard double occupancy.

Additional Information

South Pier Inn is a 100% Smoke-Free and Pet-Free Facility.